Experiencing an application-specific column width problem in "Title" field only in Rapid Data Entry


IT rebooted our instance of ArchivesSpace after a server-related issue, and now my "Rapid Data Entry" fields are behaving strangely. The little "Expand/Collapse this column" button is present next to every field except the "Title" field. Thus, I cannot expand or contract the Title field in Rapid Data Entry. We are using ArchivesSpace version 2.5.1, and I am using Chrome as my browser ("Version 74.0.3729.131 (Official Build) (64-bit)." My coworker is not having the same problem using the same version of the same browser, and I don't have the problem in other browsers (I tried Firefox). Any idea what's up? I've attached a screenshot.

Erin Hurley
Teaching California Project Archivist
California Historical Society




Christine Di Bella
May 8, 2019, 1:20 PM

Hi - since it's not being experienced in other situations with your ArchivesSpace, it sounds like this is probably a caching issue specific to your browser. I'd suggest clearing your cache and seeing if that resolves the issue for your Chrome. If not, let us know. We can put a support ticket in for you. (See https://archivesspace.org/member-area/technical-support for information about the technical support available to members.)

Erin Hurley
May 8, 2019, 10:13 PM

Thanks . A'space in Chrome is still behaving oddly...The issue seemed to have resolved itself yesterday and, by the end of the day, was letting me adjust the column width in the "Title" field, but when I restarted my computer today, it was doing the same thing. I've cleared my browser cache from the past 4 weeks, and I'm still having the problem with Chrome, though not with Firefox (again). Perhaps a support ticket is a good next move?

Christine Di Bella
May 8, 2019, 10:38 PM

Thanks for the update! I've submitted a tech support ticket for you. Our tech folks will work with you that way, so I'm closing up this ticket.

Erin Hurley
May 8, 2019, 11:21 PM

Great, thank you !





Erin Hurley