Cannot create User account if employees have same name

Description

If employees have same name – but different user accounts, email addresses etc, we hit an error because of the "duplicate" generated Agent record.

Users with different user accounts should be allowed, even if their Full Names happen to be the same.

The system forces us to add other/fake information to the names to get around the linked agent.

Environment

None

Status

Assignee

Unassigned

Reporter

Nancy Kennedy

Labels

None

Priority

Major
Configure