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  • Roll call

  • Announcements/Discussion

  • Tickets

Note: to tag a person, use the @ symbol and select begin to type their name.

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Helpful Jira views:

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  • Selecting tickets by theme: as long as tags are used, you can select tickets by themes by clicking on the tags in the Dashboard view. Pay attention to their status or scope out any completed/closed/in development tickets.

  • Old ticket view is a scoped overview of unresolved tickets according to when they were last created. You can scope searches of Jira tickets by navigating from the Dashboard to Filters to “Search Issues” and scope through all of the drop down options.

Selecting Tickets

Look completely over both the Bug and Feature Request Kanban boards for tickets that are glaringly urgent. It’s not clear whether tickets are arranged on the boards in any vertical particular order, so it’s important to not only pick from the top or bottom of the lists.

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We look forward to continuing to meet on a monthly basis to continue to review and prioritize bug reports and feature requests

Reports

From one of the kanban board views, expand out of the side menus and click on “reports”

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There are many, many different types of reports. The Created vs. Resolved tickets report might be the most applicable. This is an example of a report spanning the last five years.

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The red is the number of tickets created, the green is when the ticket is closed. Dev. Pri. operates somewhere in the middle.

Reports for Average Age and Resolution Time might also be helpful. As one can see, tickets can take a long time to work through the system - hence it is important to be efficiently address a lot of ticket in each Dev. Pri. meeting.

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Special Projects

Dev. Pri. may want to consider special projects that align with its mission including creating surveys, calls for feedback on selected tickets, or recommending Task Forces to address areas of need to Council leadership and the Program Manager.

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