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Tags: you can select tickets by themes by clicking on the tags in the Dashboard view. Obviously, this works only as well as tickets are tagged, so keyword searches would also be helpful. Pay attention to their status or scope out any completed/closed/in development tickets.
Old ticket view is a scoped overview of unresolved tickets according to when they were last created. You can scope searches of Jira tickets by navigating from the Dashboard to Filters to “Search Issues” and scope through all of the drop down options.
If you like, you can “Watch” a ticket by pressing the “eye” icon on a ticket. This way, you are emailed every time there is activity on the ticket. You probably don’t want to do this regularly, since you would get a lot of emails, but it’s just another option if you’re interested.
Look completely over both the Bug and Feature Request Kanban boards for tickets that are glaringly urgent. It’s not clear whether tickets are arranged on the boards in any particular order, so it’s important to not only pick from the top or bottom of the lists.
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