...
Conversation starters for Improving workflows:
...
For people serving their second+ term: What improved over the last year?
...
“Workflows” can mean: how your team works; how work is tracked, assigned, and managed; how tasks get scheduled. Note that Communication is important to any workflow, but it is a separate category (below), but maybe it isn’t actually a separate topic…
Attention is being paid to the fact that those serving in first term will have different takes on this topic than those in their second year and beyond. We’d love to leverage that difference in experience and see if improvements are happening.
For people in their first term:
How did the beginning of your term go? Were you lost? Did you feel supported? Did you know what to do and when?
What do you wish you could improve about the workflows in your sub-team? This survey is anonymous, so that isn’t a trap that will obligate you to fix it.
For people serving their second+ term:
What improved over the last year?
What didn’t improve? Specially, what’s a problem you faced in the past that is still here
?
All respondents:
Open comments on any topic related to workflows. Be generous with your own definition of what workflow means, i.e. anything related to getting the work done. This could be resources available to you, communication channels, real life conflicts, confusion over tasks or the organization of information.
Would you have appreciated hearing from last term’s sub-team as work began on the new term? i.e. would you have liked to have members of the 2020-2021 team on the first or second call for 2021-2022?
Conversation starters for Communication:
...
For people serving their second+ term: What improved over the last year?
...
Communication refers to Communication within your team or within the councils; for communication to the community, please consider filling out the Visibility survey.
For people in their first term:
What do you wish you could improve about communication in your sub-team or in council? This survey is anonymous, so that isn’t a trap that will obligate you to fix it.
Are you clear on the the goals of the team you’re on? If I asked you what they were, could you summarize off the top of your head? Are they
written down and do you know where?
For people serving their second+ term:
What improved over the last year?
How did scheduling go this term/how is it going? Were meeting times settled quickly or were they something you had to return to?
Do you have any ideas for improving scheduling? What tools have you used outside of your TAC experiences that may help?
All respondents:
How did your team communicate outside of meetings? Email? Comments in Jira tickets? Did your team start a slack or a discord channel? Now that I asked, do you wish you had one?
Alternatively, are you glad you don’t?
Open comments on any topic related to Communication. Be generous with your own definition of what workflow means, i.e. anything related to getting the work done. This could be resources available to you, communication channels, real life conflicts, confusion over tasks or the organization of information.
Notes on conversation starters
...