Roster:
Steven Bookman, College of William and Mary
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Julie Patton, Northwestern University
New member checklist:
- Make sure that a LYRASIS representative adds the new member to the JotForm account
- Provide the new member a file of previously answered questions
- Inform the new member that they must copy the rest of the Help Desk members, as well as Brad W. and Chris F., when answering a help desk question.
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