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Susan Luftschein has taken responsibility for consolidating and refining these personas by .
MITRE (Business) Personas
- Public Relations
- Aimee, Female 28 yrs. old
- Looks for cool photos to post to social media outlets and unique story ideas
- Executive administrative assistants
- Linda, Female 45 yrs old
- Quickly gets her boss what he needs either for a speech or meeting
- Researchers / Project Managers
- Stephen, Male, 55 yrs. old
- Engineer researcher looking for the cost estimates used on an Air Force project from the 1970s
Academic Library Personas
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- Doesnt want to search
- Expects to find digital images easily
- Wants to be able to browse images
- Jaime, age 45, administrative assistant in the institution's President's Office
- Works on campus, half a mile away from library
- Windows user, comfortable using MS Office Suite
- Always working on a tight deadline, and prefers to visit repository only to pick up specific pertinent folders
- As Jaime is not a library employee, Jaime has not been granted access to the ArchivesSpace back end, but has been granted access to the finding aids for some restricted institutional records (the specific contents of which are not published in public finding aids). Needs to be able to easily search these semi-public finding aids and instantly request specific, restricted files at the folder level.
- Needs to quickly gets her boss what he needs either for a speech or meeting
- Regularly deals with accessions that contain many thousands of folders, and does not want to hunt around, scrolling endlessly, to identify the accession and box numbers that correspond to a chosen folder.
- Stephen, researcher, 55 yrs.
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- old
- Engineer researcher looking for the cost estimates used on an Air Force project from the 1970s
- Morgan, age 35, photo editor for an academic a publisher
- On a tight deadline
- Looking for appropriate photographs to publish in a professor's latest book, including a portrait of the subject and schemata or drawing of one of the subject's creations
- Has no familiarity with ArchivesSpace and expects that searching will be confined to photographic materials only, and wants to be able to instantly peruse any digitized images and their relevant metadata (including citation line)
- Needs to know any relevant information about copyright upfront in order to know what images to pursue, and how to go about obtaining the necessary permissions.
- Wants all information about image permissions and fees to be included in anything he looks at
- Would like to order copies of interesting images, and will be frustrated if the steps toward doing so are not immediately apparent.
- May want to speak with staff directly, and needs to clearly understand which repository at the given institution to contact regarding any given image and how.
University Archives/ Special Collections Personas (added by scott)
- Nancy, photo journalist with the Washington post looking for a photograph of Duke Ellington to illustrate an article on the Ellington School for next morning's publication, 37 years old with a profound sense of entitlement because she works for the Post
- Needs to browse all online available images of Ellington sitting at the piano.
- Has no time to access images through the Ellington collection finding aid because she is under a 6pm deadline from her editors, and it's 4:30pm and the archives closes at 5pm.Wants to be able to pay fees online
- Doesn’t want to do any research
- Has a clear idea of what type of image she he needs for the article but has no knowledge of what images are available in the archives.
- She bristles that at the thought that the archives' staff must be able to confirm who owns the IP rights to the selected image, and the Ellington archivist must grant the Post publisher permission to use the image before it can be published.
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- Nick, Academic and Events Programming, publishes articles and blog posts based on materials held in the Library
- Needs to be able to easily locate collections that contain images and material related to Los Angeles history for publication in local public television blog
- Needs to be able to "save" or favorite archival objects, collections, and digital objects in a shopping cart or bookmarks for later viewing
University Staff (Maura)
- Betty, University Communications Office
- Pulls photos from certain University A&SC for publication in University communications documents
- Needs to be able to search for images, and wants to search in specific collections she knows contains the type of photos she wants
- As of now, has to either search across all collections, or in each of her desired collections individually. Would like to be able to do an advanced search that allows her to pick specific collections to query.
Historical Society (Linda)
- Ryan, Television Producer, 34
- Producing a show about ghosts. Looking to find any documentation about haunting
- Doesn’t want to do any research
- Would like images of any homes that will be featured
- Wants all information about image permissions and fees to be included in anything he looks at Wants to be able to pay fees onlineNick, Academic and Events Programming, publishes articles and blog posts based on materials held in his University's Library
- Needs to be able to easily locate collections that contain images and material related to Los Angeles history for publication in local public television blog
- Familiar with the collections so knows where to look
- Needs to be able to "save" or favorite archival objects, collections, and digital objects in a shopping cart or bookmarks for later viewing