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    • Alex, age 19, Junior
    • Lives on campus
    • Computer savvy
    • A light library user; has never done research in special collections before and has made little to no use of databases
    • Unfamiliar with institution’s holdings, but looking for an interesting senior essay topic that will make heavy use of primary sources at institution

 

Academic Library/Special Collections Personas (added by Matt).

  • Nigel, undergraduate, 19 years old.
    • Wants to easily locate specific items for course work.
    • Prefers not to visit the Special Collections Library, or the Special Collections Library website/discovery tool.
    • Wants easy access to digitized versions of materials.
    • Is frustrated by text heavy records that require scrolling to determine if relevant.

  • Malik, graduate student, 32 years old.
    • Works full time, has a family, online student.
    • Wants robust advanced/faceted searching to narrow search results.
    • Wants easy access to digitized versions of material, and want to be able to make digitization requests through the public interface.
    • Wants to be able to save/collate individual records from multiple searches to view together at the end of the search process.
    • Would like to search multiple repositories through one search.

  • Lucy, tenured professor, 39 years old.
    • Wants robust advanced/faceted searching to narrow search results.
    • Would like use the public interface to request materials for use in the reading room prior to their arrival.
    • Would like streamlined access to digitized content for classroom use.

  • D.J., general public, sports enthusiast, 50 years old.
    • Wants to locate specific items he already has in mind.
    • Is frustrated by too much information/too many search results.
    • Would prefer for staff to perform searches/locate materials on his behalf.

  • Gracie, Curator in Special Collections Library, 55 years old.
    • When desired, wants to be able to limit search results to "her" collections.
    • Wants collections data to also be discoverable through the libraries Summon search interface.

  • Anne, Research Services worker in Special Collections Library, 26 years old.
    • Wants a scrolling navigation bar and infinite scrolling for search results pages.
    • Wants to easily sort search results by title, creator, begin date, and end date.
    • Would like to easily be able to toggle search results between just collections and collections plus archival objects and digital objects.
    • When scrolling through inventories would like a horizontal ribbon that carries the relevant hierarchy information (for example series, sub-series).

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