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- Morgan, age 70
- Drives 45 minutes to visit library, and wants to maximize time on campus
- Unaffiliated with institution, so access is limited to some collections, databases, and holdings
- Does not like using computers
- Does not use e-mail
- Primarily communicates with library staff in person or via telephone
- Would like to do genealogical research
- Prefers using physical materials over digital objects
Administrative Staff
- Jaime, age 45, administrative assistant in the institution's President's Office
- Windows user, comfortable using MS Office Suite
- Has been granted access to restricted institutional records, the specific contents of which are not published in public finding aids
- Needs to track down specific, restricted files for use by the President
- Always working on tight deadlines
- Prefers to visit repository only to pick up pertinent files
Academic Library/Special Collections Personas (added by Matt).
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