The following personas seem to group together under the category of "hobbyist" or "personal interest" – please consolidate into one or two personas with very specific stories.
schwrtzse (Unlicensed) has taken responsibility for consolidating and refining these personas by .
Local Researcher
- Chris, age 70
- Drives 45 minutes to visit library, and wants to maximize time on campus
- Unaffiliated with institution, so access is limited to some collections, databases, and holdings
- Does not like using computers and does not use e-mail
- Primarily communicates with library staff in person or via telephone
- Would like to do genealogical research on several different ancestors, but does not have any idea where to start
- Prefers using physical, original materials over digital objects and microfilm. Chris will be frustrated to learn upon arrival at the repository that the originals cannot be accessed (due to their having been digitized or microfilmed).
- Is not cognizant of restrictions surrounding the institution's student records and alumni files, and needs to be clearly informed of any such restrictions up-front.
- Will be confused if opening several different tabs and/or windows is necessary to request one item. Would have an easier time with a simple, fluid experience that encompasses searching for collections, identifying specific folders of interest, and requesting materials.
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