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- Dara - both users were scholars who have worked with other finding aids. Found it difficult to identify where a particular component was coming from and the breadcrumb trail wasn’t obvious to them. Neither liked the verbiage in use. Would have found it helpful to have a button to see the whole finding aid. Neither found that the EAD PDF option was available, had to be directed to it.
- Mark - took both a long time to recognize the breadcrumbs. Even after recognizing them they still weren’t useful. When actually on a finding aid, neither realized that they can scroll down for a long time. Having agent and subject links on top made it seem that they couldn’t scroll. Search results as hyperlinked titles was really confusing. Context was really missing. Neither realized search terms were being “or’d” together.
- Susan - observations much the same. User experience librarian ran tests so she watched remotely. Graduate student and archivist. Confusion about sorting the results. No matter what type of result you had, choices of how you can sort them where the same even if they didn’t make sense. Things like the icons were confusing. Not sure what they meant or did. When labels are long, the … is unhelpful. Lack of context was the biggest issue.
- Sue - read notes and went through this recently with a researcher. Needs to be a better ability to create context.
- Scott - cliff notes, stunned b/c everything that was sighted here was sighted cited in the two IL tests
STILL WORKING ON THIS
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