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The following personas seem to group together under the category of "archivist" – please consolidate into one or two personas with very specific stories.

MITRE (Business) Personas

  • Archivist / full service researcher
    • Pam, Female, 50 yrs. old
    • Answer questions for researchers and connects them to resources

University Archives/ Special Collections Personas (added by scott)

  • Maynard, professional archivist with over 30 years of experience as University Archivist, 60 years old.
    • Needs to quickly located correspondence of University President George Stoddard regarding 1952 military training guidelines for the university's ROTC program for the current President of the University.
    • Wants to quickly search by the specific record series number for the President George Stoddard Records to locate the correspondence series within that specific record group which he vaguely remembers as being 2/10/1.
    • Knows that a specific box and folder listing of that specific record series content is linked as a PDF file from that series' collection record.
    • Must also have the box location information so he can quickly go to that box and find the correspondence that he knows exists.
    • Becomes grumpy when he is forced to read long lists of unrelated collection content or has to wait more than 15 seconds for the collections management system to pull up the collection record for that record series.
  • Rory, new young professional reference archivist with less than one year's experience, 26 years old.
    • Receives an email reference inquiry from a researcher in Australia who has found digital image of Herbert L. Clarke holding his 1907 C. G. Conn cornet while a member of the Sousa Band. The researcher knows the archives has many of Clarke's cornets, and needs to know what the serial number of that instrument.  The low-resolution image doesn't provide the researcher has found doesn't provide enough visual image to determine which horn is in the picture.
    • Rory needs to know which box and folder of the Clarke collection has the original photograph that was digitized.
    • Once the photograph has been found, he must then locate the two 1907 Conn cornets in the Clarke collection to determine which was being held in the photograph.
    • Rory is a bass guitarist with no experience working with brass instruments, and tends to get grumpy when he cannot quickly locate things for researchers.
  • Aaron, University Archivist with fifteen years of archives experience working in small and medium size archives as a lone arranger with two archival volunteers, 43 years old.
    • When on the reference desk needs to have the ability to quickly toggle between the staff-side and public user interfaces when viewing full-length online collection finding aids.
    • Must have the ability to dynamically correct typos and other errors found in finding aids created by the archival volunteers.
    • Must have the ability to immediately display the corrected finding aids once the correction has been made in both the staff-side and public views of that finding.
    • He has little patience with technologies that require multiple windows to be open and complicated key sequences to be able to toggle between the staff and public user interfaces of the tool.

  • Norma, director of a small university archives and special collections with a good working knowledge basic computer programming and EAD because her Library's Systems Office is unwilling to work with any open source software program that require significant reprogramming time to meet the archives user needs, 35 years old.
    • Needs to be able to simply modify the layout of collection content in her archives' collection management tool, and be able to modify the colors of this content display to match the color scheme and themes of her archives website.
    • Doesn't have time to learn new computer programming techniques.
    • Bristles at the thought of not having enough time to adequately focus on the historical interpretation of her archives' collections for new exhibits.

Academic Research Library/Special Collections/University Archives (added by Sue)

  • Anthony, University Archivist with 15 years of experience in UA/SC. 
    • Needs to be able to search for unprocessed accessions but can't always find them because there is no way to search for "Unprocessed"
    • Wants to be able to sort collections by processing status

Academic Research Library/Special Collections and Archives (Dara)

  • Scott, Technical Archivist
    • Refines metadata in special collections to agree with authorized subject, agent thesauri and databases
    • Manages digital objects
    • Needs to be able to query subject and agent terms, would like to be able to merge duplicate items

 

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