User Documentation Sub-team 2021-2022 Retrospective

Members:

  • Johanna Carll,  lead

  • Margaret Turman Kidd, junior lead

  • Joanne Archer (July-December 2021)

  • Rebecca Baugnon (January-June 2022)

  • Liz Beckman

  • Regina Carra

Accomplishments:

  • Created documentation for new Custom Reports feature

  • Continued a systematic review of help center pages, reviewing and updating pages in the Managing Accessions, Managing Resources, and Managing Digital Objects sections of the Help Center

  • Created a Google Doc to manage work relating to the systematic review of the Help Center pages

  • Created a page on the User Doc wiki to record ideas for future projects, including consolidating duplicate sub-record pages, adding documentation relating to the public user interface, and improving the documentation surrounding ArchivesSpace reports

  • Added instructions for adding alt-text to screenshots to style guide for Help Center pages in order to increase usability of the Help Center

  • Added instructions for merging and deleting pages to the guidelines for updating Help Center pages

Priorities for next term:

  • Create and update documentation in response to new version releases or user feedback

  • Continue systematic review of Help Center pages, updating pages as needed

  • Develop an onboarding workflow and create documentation on what to share with new members

  • Restructure page watching assignments to be compatible with membership fluctuations

2021-2022 Leadership:

  • Lead: Margaret Turman Kidd

  • Junior lead: Rebecca Baugnon